Az összes ajánlatunk: 300 db állás

German Speaker Service Desk Agent

(Near to Budapest)

hivatkozási szám: FO-343

Are you interested in working for one of the world most famous companies? Do you speak German and English and want to use it on a daily basis? On behalf of our multinational client we are hiring German Speaker Service Desk Agent!

Responsibilities:

  • Providing first line IT support for end users in scope of the IT Global Service Desk.
  • The Service Desk Level 1 Agents are the first point of contact for End Users seeking technical assistance and/or support for all IT related hardware, network, printing, mobile device, websites and application issues.
  • You provide technical support over the phone, on-line web submit form, email, voicemail and chat sessions and are responsible to answer enquiries, troubleshoot problems, provide information and handle complaints.
  • You will have the chance to learn about the following technologies: Passwords and authentication, blackberry, backup/restore of files and folders, WIN servers, AD, Lotus Notes, Cisco

Requirements:

  • Excellent command of written and verbal German and middle-level knowledge of English
  • General IT knowledge (ECDL).
  • Strong problem solving and communications skills
  • Multitasking
  • Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others.

Benefits:

  • Multicultural environment
  • Positive, friendly team
  • Be part one of the world s most dynamic companies

Apply

Apply

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